Shipping policy
Shipping Policy – VIPNumbersUK.co.uk
We aim to dispatch all orders quickly and securely using Royal Mail services. Below are the full details of our shipping process:
Dispatch Time
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Orders are usually dispatched the same working day of purchase.
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You will receive an email confirmation once your order has been posted.
Delivery Services (United Kingdom only)
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All UK orders are sent via Royal Mail 1st Class Signed For as standard.
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UK orders over £40 are automatically upgraded to Royal Mail Special Delivery at no extra cost.
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All delivery services include tracking and require a signature on delivery.
Estimated UK Delivery Times
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Royal Mail 1st Class Signed For: Usually 1–3 working days.
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Royal Mail Special Delivery: Next working day (after dispatch), excluding weekends and bank holidays.
Missed Delivery
If no one is home at the time of delivery, Royal Mail will leave a card with instructions to collect the item or rearrange delivery.
Delays & Lost Items
In rare cases, Royal Mail may experience delays.
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For 1st Class Signed For, a lost item case can be opened after 10 working days from the dispatch date.
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If the item is still undelivered after this time, we will offer a full refund or allow you to choose another number of equal value.
Important Notes
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Please ensure your shipping address is correct before placing the order.
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We are not responsible for delays caused by postal services after dispatch.
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We currently deliver to the United Kingdom only. International delivery is not available.