Shipping policy

Shipping Policy – VIPNumbersUK.co.uk

We aim to dispatch all orders quickly and securely using Royal Mail services. Below are the full details of our shipping process:


Dispatch Time

  • Orders are usually dispatched the same working day of purchase.

  • You will receive an email confirmation once your order has been posted.


Delivery Services (United Kingdom only)

  • All UK orders are sent via Royal Mail 1st Class Signed For as standard.

  • UK orders over £40 are automatically upgraded to Royal Mail Special Delivery at no extra cost.

  • All delivery services include tracking and require a signature on delivery.


Estimated UK Delivery Times

  • Royal Mail 1st Class Signed For: Usually 1–3 working days.

  • Royal Mail Special Delivery: Next working day (after dispatch), excluding weekends and bank holidays.


Missed Delivery

If no one is home at the time of delivery, Royal Mail will leave a card with instructions to collect the item or rearrange delivery.


Delays & Lost Items

In rare cases, Royal Mail may experience delays.

  • For 1st Class Signed For, a lost item case can be opened after 10 working days from the dispatch date.

  • If the item is still undelivered after this time, we will offer a full refund or allow you to choose another number of equal value.


Important Notes

  • Please ensure your shipping address is correct before placing the order.

  • We are not responsible for delays caused by postal services after dispatch.

  • We currently deliver to the United Kingdom only. International delivery is not available.